Shipping terms vary based on the specifications of the order. However, UPS is the preferred carrier and will be quoted at the time of purchase. Please check UPS.com for transit estimates. Shipping method may be optimized.
All orders over $1000 are shipped with a signature requirement.
Shipping & Handling charges are not refundable unless we made an error.
Gift Cards/Prepaid Cards processing takes 5-7 days (plus transit time).
Our Service Guarantee is we will make every attempt to ship on the Estimated Ship Date or we will upgrade the shipping as required to reach the destination on time. If a shipment is not made on time any rush charge will be refunded. Our liability is limited to cancellation of the order and a full refund if we do not ship on time. We are not responsible for delays in transit.
Our items typically ship from our Branford, CT facility, zip code: 06405