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Order Problems

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Information about an order ...



Are you having difficulty ordering?
If so, please click here to email our web support team ...

 



If you received the wrong product, or if there is an issue with an order you already placed, please click here to email a customer service representative.

 

 

Customization Rush Charge
Need your customized flash drives faster? We offer expedited service for Pad Printing and Laser Engraving.

Simply select the appropriate option inside the "Customization Rush Charge" pulldown menu on the product page before adding the item to cart. The prices next to each option are a flat charge per customized line item, per order and there are no additional per unit charges. The cost is the same for 50 units or 500 units.

Please note: Screen Printing can NOT be rushed and does not qualify for the Customization Rush Charge option. Please email info@pexagontech.com with specific deadline requirements for Screen Printed orders.

 


 

How it works
By selecting "Shipped in 2 Days", your order will ship 2 business days after being placed. By selecting "Shipped in 1 Day", your order will ship the following business day from when it was placed. By selecting "Shipped Same Day", your order will be shipped that same business day as long as the order is placed before 2 p.m. EST.

Customization Rush Charge is $50 for 2 day service, $100 for 1 day service and $150 for same day service. Please use our Request a Quote feature if you have specific requirements outside the scope of our online offering.

Standard fulfillment time without rush service is 3 business days for Laser Engraving & 5 business days for Pad Printing.

 

 

 

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